2.6 How to Manage Walk-Ins

Successful Moo Duk Kwan Studio Ownership

2.6 How to Manage Walk-Ins

Establishing a good connection with a potential student starts with your physical appearance, continues with your non-verbal communications, and ends with how you interact verbally. You should either be in business casual attire or in your do bok at all times while in the studio. Your attire should be pressed, neat, and well kept (which includes your dee not being frayed, patches sewn on well, rockers in place, trim not faded/frayed). Greet everyone with a smile, look people in the eye, and start with a firm handshake.

You have a limited amount of time to navigate a walk-in through the key information, gather critical information, and position to sign someone up. The full spectrum of topics to be discussed is shown below.

* Introductions

* Information Gathering

* Overview of the Program Options u0026amp; Differentiators (The elevator speech)

* Overview of the Schedule

* Studio Tour

* Enrollment

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